Hotel design trends to watch in 2018

Hotel and hospitality guests are in for a visual treat with innovative hotel design trends in 2018. The trends largely try to satisfy their craving for extraordinary yet highly personalized experiences – still with the comforts and luxuries of home. Here are some of them. 

Image source: HotelManagement.net 

Experiential luxury: Hotel designs today are exclusive experiential journeys for guests, including club-like spaces and destination-themed developments that wow the most meticulous eye.

Sustainability: Hotel designs today gear toward sustainability, or minimizing carbon footprint without sacrificing beauty and aesthetics. Take, for instance, reclaimed wood panel installations, and transitional indoor/outdoor spaces, and earthy architectural elements. Natural flora patterns are also increasingly being incorporated in hotel designs. 

Bringing the outdoors in: Biophilic design integrates natural lighting, organic materials, living green walls, and vertical gardens, helping the surroundings become more sustainable as well as improving health and well-being. While guest rooms are actually shrinking, balconies and outdoor living areas are expanding. Creativity is enhanced while urban guests are given the opportunity to reconnect with nature. 

Designer branding: Some fashion design brands have entered the hospitality market, changing customer perspective on the possibilities around branded luxury. Think of Bvlgari and its elegant contemporary property in London, or pairing designed interiors with luxury suites.

Image source: Travel Daily News Asia 

Abraham Cababie Daniel is the CEO of Gicsa, a Mexican real estate development company founded in 1989. As CEO, he is responsible for making Gicsa one of the most trusted names in the real estate industry. Visit this blog for similar reads.

Hotel development: Staff training

Developing a great hotel goes beyond the structure itself. Developing a great hotel also entails training the people responsible for its operation – mainly the hotel staff. Here are some of the most important points hotel staff should be well-versed in once their hotel opens. 

Image source: gutterpupadventures.com

Relating to guests 

One very important detail hotel staff should be trained to know at all times are the names of the guests. This little touch can go a long, long way. But of course, it shouldn’t stop there. Hotel staff should take the time to know what activities guests prefer, so as to recommend or suggest places and things to do. When guests feel at home and comfortable, the more likely they’ll come back. 

Response to complaints 

The response time between the reception of the complaint of a guest and the action the hotel staff takes should be as short as humanly possible. And not only does the response need to be immediate and decisive, but it also has to be discreet and private. The manner by which hotel staff takes care of customer issues is a huge factor in whether or not the guest comes back. And really, when it comes to business, that’s the biggest concern – having customers return. 

Image source: hotelogix.com

Abraham Cababie Daniel is a successful real estate developer and GICSA CEO. So far, he has developed 68 real estate developments projects. This represents the construction of 2.7 million square meters. For more about the real estate development scene, subscribe to this Twitter page.